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COMPLAINTS

ALWAYS HERE TO HELP!

DETAILS ON HOW TO COMPLAIN

In the unfortunate event you wish to register a complaint, please write to:

Compliance Department,
Dhavi Ltd T/A London FS
7 Bell Yard, London, WC2A 2JR

Or use the below form to contact us. 

If you cannot settle your complaint with us, you may be entitled to refer the matter to the Financial Ombudsman Service. Call their number 0800 023 4567 or visit their website at www.financial-ombudsman.org.uk

If you are an EU resident outside of the UK, we will accept your complaint via the contact details above, however you may also submit a complaint via the European Commission Online Dispute Resolution website.

Please note that if you submit a complaint through this portal, we will not know about your complaint until it is forwarded to us via the relevant dispute resolution bodies.

GET IN TOUCH

Call us on +44(0) 208 427 5057

or provide us with your details, for one of our brokers to contact you.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.